Data Protection Policy
This Data Protection Policy explains how MSC Consulting (S) Pte Ltd collects, uses, stores, discloses, and protects personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA).
Introduction
MSC Consulting (S) Pte Ltd is committed to safeguarding the privacy and personal data of our clients, partners, employees, and website visitors. We ensure that all personal data is handled responsibly, securely, and transparently.
Scope of This Policy
This policy applies to all personal data collected through our website, services, communications, and business operations, whether in electronic, physical, or verbal form.
Personal Data We Collect
We may collect the following categories of personal data:
- Identity Information: Name, designation, company name
- Contact Information: Email address, phone number, business address
- Technical Data: IP address, browser type, device information
- Usage Data: Website interaction and navigation details
- Communication Data: Enquiries, emails, and support communications
Purpose of Data Collection
Personal data is collected and used for legitimate business purposes, including:
- Providing consulting, implementation, and support services
- Responding to enquiries and service requests
- Improving our website functionality and service offerings
- Sending service-related communications
- Meeting legal and regulatory obligations
Legal Basis for Processing
We collect, use, and disclose personal data only with consent, where required for contractual performance, to comply with legal obligations, or for legitimate business purposes in accordance with the PDPA.
Disclosure of Personal Data
We do not sell or rent personal data. Personal data may be disclosed only to:
- Trusted service providers under confidentiality obligations
- Government or regulatory authorities when required by law
- Professional advisors for compliance or auditing purposes
Data Storage and Retention
Personal data is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Data no longer required is securely deleted or anonymized.
Data Security Measures
We implement appropriate technical and organizational security measures, including secure servers, access controls, and regular monitoring, to protect personal data against unauthorized access, loss, or misuse.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Users may control cookie settings through their web browser preferences.
Individual Rights
Under the PDPA, individuals have the right to access, correct, withdraw consent, or request deletion of their personal data, subject to legal and contractual limitations.
Data Breach Management
In the event of a data breach that may result in significant harm, we will take immediate steps to contain the breach and notify affected individuals and authorities in accordance with PDPA requirements.
Policy Updates
This Data Protection Policy may be updated periodically. Any changes will be published on this page with a revised effective date.
Contact Us
If you have any questions or concerns regarding this Data Protection Policy, please contact us:
